OVERVIEW:
The following article will guide you through configuring your email on an Android device, iOS device, Blackberry device, Windows Mobile etc.REQUIREMENTS:
Before you start, be sure you have the following handy:
Your domain name: example.co.bw
Your email address: thabo@example.co.bw
Your email account password.
1A. CONFIGURE YOUR MAIL ACCOUNT ON ANDROID MOBILE DEVICE (Kitkat OS):
1. Click on the Applications / Menu button on the Home Screen of your Android Device
2. Open the ‘Email’ Application.
3. Select the Account Type as either ‘POP’ or ‘IMAP account’. (Recommended Configuration – IMAP)
4. Enter your Email address & Password > Click on Next
5. Enter the information as per the instructions provided on the following screen:
User name: <Complete Email address>
Password: <Email Password>
*** For IMAP Configuration
IMAP Server:
imap.your-domain-name (eg: imap.demomonkey.co.bw)
Port: 143
*** For POP Configuration
POP Server:
pop.your-domain-name (eg: pop.demomonkey.co.bw)
Port: 110
Security Type: None
Click on Next
2. Open the ‘Email’ Application.
3. Select the Account Type as either ‘POP’ or ‘IMAP account’. (Recommended Configuration – IMAP)
4. Enter your Email address & Password > Click on Next
5. Enter the information as per the instructions provided on the following screen:
User name: <Complete Email address>
Password: <Email Password>
*** For IMAP Configuration
IMAP Server:
imap.your-domain-name (eg: imap.demomonkey.co.bw)
Port: 143
*** For POP Configuration
POP Server:
pop.your-domain-name (eg: pop.demomonkey.co.bw)
Port: 110
Security Type: None
Click on Next
6. Enter the information as per the instructions provided on the following screen:
SMTP Server:smtp.your-domain-name (eg: smtp.demomonkey.co.bw)
Port: 587
Security Type: None
Require sign-in: Keep in marked/ticked
Click on Next
User name: <Complete Email address>
Password: <Email Password>.
Click on Next
7. Select ‘Email check frequency’ ‘Notify me when email arrives’ as per your preference.
8. Give an account name for the configuration (optional).
Enter Your Name and click on Done.
9. You have successfully setup an email account on your Android Device.
You may try sending/receiving a test email from the email application.
1B. CONFIGURE YOUR MAIL ACCOUNT ON ANDROID MOBILE DEVICE (Lollipop 5.x.x onwards):
To set up Email account via IMAP/POP3/SMTP protocols, do the following:
1. Open Settings of your Android device and tap on Accounts menu in section Personal:
2. Tap on Add Account at the very bottom of the screen:
3. On the next screen you will need to choose whether you wish to configure IMAP or POP3 account. Simply choose the desired option by tapping on Personal (IMAP) or Personal (POP3) correspondingly:
4. The next screen will prompt you to enter your email address.Make sure to type in full Email address:
5. Once done, tap Next to proceed to the next step.
6. Here you will need to indicate your email account password.
7. Here you will need need to type in correct IMAP/POP3 settings depending on the option you choose. Make sure to use the following settings for IMAP:
Username: full email address
Password: password for this mailbox
Server: imap.yourdomain-name.co.bw i.e., imap.tester.co.bw
IMAP Port: 143 or 993
Security Type: None or SSL/TLS (Accept All certificates)
8. If you decided to use POP3 protocol, the following settings should be indicated:
Username: full email address
Password: password for this mailbox
Server: pop.yourdomain-name.co.bw i.e., pop.tester.co.bw
POP3 Port: 110 or 995
Security Type: None or SSL/TLS (Accept All certificates)
9. Once done, tap Next to verify the settings and proceed to Outgoing Server settings menu.
10. Here you will need to fill in the corresponding fields as shown below:
SMTP Server: smtp.yourdomain-name.co.bw i.e., smtp.tester.co.bw
Port: 587 or 25
Security Type: None or SSL/TLS (Accept All certificates)
Username: full email address
Password: password for this mailbox
11. Once ready, tap Next to verify SMTP settings and finish the account setup
2. CONFIGURE YOU MAIL ACCOUNT ON iOS DEVICE (iPHONE) with IOS 7 and newer :
1. From the Home screen, choose Settings.
2. Next, tap Mail, Contacts, Calendars.
3. In the Accounts section, tap Add Account.
4. Choose your email account type. For setting up email to work with our service, choose Other.
5. Select Add Mail Account under the Mail section.
6. Enter your account information.
7. On the next screen, enter your account details.
Host Name: pop.mt-example.co.bw
Port: 110
User Name: thabo@mt-example.co.bw
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.
For IMAP protocol
Host Name: imap.mt-example.co.bw
Port: 143
User Name: thabo@mt-example.co.bw
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.
Outgoing Mail Server (SMTP)
Host Name: smtp.mt-example.co.bw
Port: 587 or 25
User Name: thabo@mt-example.co.bw
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.
Once the email configuration is added, tap Next to continue.
After you fill in each section for the incoming and outgoing server, your phone will attempt to verify the server. If you see this warning "Cannot Verify Server Identity", please click on Details. You will then see the details for the certificate in use. Make sure to select to trust the certificate. The certificate is a self-signed certificate used by email server. The certificate information should show that it is coming from your mail server. If it is, then click the options to trust the certificate and then your iPhone will be able to confirm the server.
Congratulations your account information is now setup successfully !!
Upon successful completion, you will be taken back to the Mail screen. Your account will now be listed in the Accounts section
From the Home screen, choose Settings.2. Tap on Add Account at the very bottom of the screen:
3. On the next screen you will need to choose whether you wish to configure IMAP or POP3 account. Simply choose the desired option by tapping on Personal (IMAP) or Personal (POP3) correspondingly:
4. The next screen will prompt you to enter your email address.Make sure to type in full Email address:
5. Once done, tap Next to proceed to the next step.
6. Here you will need to indicate your email account password.
7. Here you will need need to type in correct IMAP/POP3 settings depending on the option you choose. Make sure to use the following settings for IMAP:
Username: full email address
Password: password for this mailbox
Server: imap.yourdomain-name.co.bw i.e., imap.tester.co.bw
IMAP Port: 143 or 993
Security Type: None or SSL/TLS (Accept All certificates)
8. If you decided to use POP3 protocol, the following settings should be indicated:
Username: full email address
Password: password for this mailbox
Server: pop.yourdomain-name.co.bw i.e., pop.tester.co.bw
POP3 Port: 110 or 995
Security Type: None or SSL/TLS (Accept All certificates)
9. Once done, tap Next to verify the settings and proceed to Outgoing Server settings menu.
10. Here you will need to fill in the corresponding fields as shown below:
SMTP Server: smtp.yourdomain-name.co.bw i.e., smtp.tester.co.bw
Port: 587 or 25
Security Type: None or SSL/TLS (Accept All certificates)
Username: full email address
Password: password for this mailbox
11. Once ready, tap Next to verify SMTP settings and finish the account setup
2. CONFIGURE YOU MAIL ACCOUNT ON iOS DEVICE (iPHONE) with IOS 7 and newer :
1. From the Home screen, choose Settings.
2. Next, tap Mail, Contacts, Calendars.
3. In the Accounts section, tap Add Account.
4. Choose your email account type. For setting up email to work with our service, choose Other.
5. Select Add Mail Account under the Mail section.
6. Enter your account information.
7. On the next screen, enter your account details.
Incoming Mail Server
For POP protocolHost Name: pop.mt-example.co.bw
Port: 110
User Name: thabo@mt-example.co.bw
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.
For IMAP protocol
Host Name: imap.mt-example.co.bw
Port: 143
User Name: thabo@mt-example.co.bw
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.
Outgoing Mail Server (SMTP)
Host Name: smtp.mt-example.co.bw
Port: 587 or 25
User Name: thabo@mt-example.co.bw
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.
Once the email configuration is added, tap Next to continue.
After you fill in each section for the incoming and outgoing server, your phone will attempt to verify the server. If you see this warning "Cannot Verify Server Identity", please click on Details. You will then see the details for the certificate in use. Make sure to select to trust the certificate. The certificate is a self-signed certificate used by email server. The certificate information should show that it is coming from your mail server. If it is, then click the options to trust the certificate and then your iPhone will be able to confirm the server.
Congratulations your account information is now setup successfully !!
Upon successful completion, you will be taken back to the Mail screen. Your account will now be listed in the Accounts section
3. Configure Your Mail Account On Windows Mobile Device :
1. Swipe left to view the Apps list.
2. Tap Settings.
3. Tap Email + Accounts.
4. Tap Add an Account.
5. Tap Advanced Setup
6. Enter your Email address e.g. thabo@letsguide.co.bw
7. Password is the password that you selected for the email account in the Control Panel.
8. Tap Next.
9. Tap Internet email.
10. Enter an Account name, this is only a description to identify this e-mail account. You can enter anything here.
11. Enter Your name, this will be shown to people receiving emails from you.
12. For Incoming email server enter:imap.your-domain-name (eg: imap.demomonkey.co.bw) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.co.bw)
13. Set Account type to IMAP4.
Enter your email address as Username as your complete email address e.g. thabo@letsguide.co.bw
Password is the password that you selected for the email account in the Control Panel.
Scroll Down.
14. For Outgoing (SMTP) email server enter:
smtp.your-domain-name (eg: smtp.demomonkey.co.bw) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.co.bw)
b. Check Use the same username and password for sending email.
c. Uncheck Require SSL for incoming email.
d. Uncheck Require SSL for outgoing email.
15. Download new content : You can use this setting to download new emails in equal intervals of time as per your choice. You can select from the following options :
a. every 15 minutes
b. every 30 minutes
c. hourly
d. every 2 hours
e. manually
16. Download email from : You can use this setting to download previous emails. You can select from the following options :
a. the past 7 days
b. the past 2 weeks
c. the past month
d. anytime.
13. Setup is now done. Tap sign in and you should be good to go !!
4. Configure Your Mail Account On Blackberry Mobile Device :
Please note: that these screenshots are from Blackberry 9800 3G running OS version 6.0.0.141.
These instructions may be slightly vary on different models and OS versions.
However, the server settings remain the same as mentioned on this page
You may also refer Blackberry’s KnowledgeBase on the following link: http://stik.in/qS
1. From your home screen, scroll down and tap Setup.
2. Tap Email Accounts.
3. Tap Internet Mail Account. Skip to step 4 if you have no email accounts on your Blackberry already.
4. Tap Set up another email account
5. Tap Other.
6. Enter your Hover email address and password then tap Continue or Next.
However, the server settings remain the same as mentioned on this page
You may also refer Blackberry’s KnowledgeBase on the following link: http://stik.in/qS
1. From your home screen, scroll down and tap Setup.
2. Tap Email Accounts.
3. Tap Internet Mail Account. Skip to step 4 if you have no email accounts on your Blackberry already.
4. Tap Set up another email account
5. Tap Other.
6. Enter your Hover email address and password then tap Continue or Next.
7. A processing message will be displayed on your screen.
8. Tap Change Settings.
9. Scroll down and tap on Advanced Options. The following settings need to be edited:If you are setting up POP configuration:
Email Server:
pop.your-domain-name (eg: pop.demomonkey.co.bw) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.co.bw)
Use SSL: Do not check this option
If you are setting up IMAP (Recommended) configuration:
Email Server:
imap.your-domain-name (eg: imap.demomonkey.co.bw) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.co.bw)
Use SSL: Do not check this option
Tap Save.
10. If you get the error message below, then you should try again with SSL disabled. Tap OK and open Advanced Options again.
11. Change your email server to:
pop.you-domain-name / imap.your-domain-name (For Free Email Service / Business or Enterprise Email Hosting Plans) (POP/IMAP)
mail.your-domain-name
Leave SSL unchecked
and then tap Save.
12. Enter your email password to validate your changes and tap OK.
13. The account has been configured! Tap on Return to Setup.
